Our Policies
Delivery Policy
All book prices on The Vintage Book Company include first class recorded
delivery to the mainland UK. You will not have to pay any additional postal
charges in excess of the quoted product price. Customers outside of the
mainland UK can arrange delivery charges by contacting us at
info@thevintagebookcompany.com
Books will be posted within 48 hours of receiving the order. We are able to track your order so please contact us if you require this information.
Returns Policy
Orders can not be cancelled once completed and payments taken. However customers can return any book they purchase from us if they are not happy
that the description of condition provided to them on our website was
accurate. You have the right to return a book within 30 days of purchase
and receive a full refund.
Our returns policy also covers book damage sustained in transit.
A return shipping address will be included with each order. Please include
the following information with your book return:
Name
Contact Phone Number
Reason for return
Our contact details are: info@thevintagebookcompany.com
Privacy Policy for www.thevintagebookcompany.com
At The Vintage Book Company we are dedicated to safeguarding and
preserving your privacy when visiting our site or communicating
electronically with us.
This Privacy Policy, together with our terms of use, explains what happens to any personal data that you provide to us, or that we collect from you when you are on this site.
We do update this Policy from time to time so please do return and review this Policy regularly.
For the purpose of the Data Protection Act 1998 our data controller is Charlie Jones.
Information We Collect
In operating our website we may collect and process the following data
about you:
i. Details of your visits to our website and the resources that you
access, including, but not limited to, traffic data, location data, weblogs
and other communication data.
ii. Information that you provide by filling in forms on our website, such
as when you registered for information or make a purchase.
iii. Information provided to us when you communicate with us for any
reason.
iiii. We will not hold any of your payment details on our servers, or as a hard-copy.
Use of Cookies
We may on occasion gather information regarding your computer whilst you
are on our website. This enables us to improve our services and to provide
statistical information regarding the use of our website to our advertisers
where appropriate.
Such information will not identify you personally it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever.
Similarly to the above, we may gather information about your general internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer's hard drive. They help us to improve our website and the service that we provide to you.
All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.
Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website.
Use of Your Information
The information that we collect and store relating to you is primarily
used to enable us to provide our services to you. In addition, we may use
the information for the following purposes:
i. To provide you with information requested from us, relating to our
products or services. To provide information on other products which we
feel may be of interest to you, where you have consented to receive such
information.
ii. To meet our contractual commitments to you.
iii. To notify you about any changes to our website, such as improvements
or service/product changes, that may affect our service.
If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.
Further, we may use your data, or permit selected third parties to use your data, so that you can be provided with information about unrelated goods and services which we consider may be of interest to you. We or they may contact you about these goods and services by any of the methods that you consented at the time your information was collected.
If you are a new customer, we will only contact you or allow third parties to contact you only when you have provided consent and only by those means you provided consent for.
If you do not want us to use your data for our or third parties you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data.
Please be advised that we do not reveal information about identifiable individuals to our advertisers but we may, on occasion, provide them with aggregate statistical information about our visitors.
Storing Your Personal Data
We may transfer data that we collect from you to locations outside of the
European Economic Area for processing and storing. Also, it may be
processed by staff operating outside the European Economic Area who work
for us or for one of our suppliers. For example, such staff maybe engaged
in the processing and concluding of your order, the processing of your
payment details and the provision of support services. By submitting your
personal data, you agree to this transfer, storing or processing. We will
take all reasonable steps to make sure that your data is treated securely
and in agreement with this Privacy Policy.
Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety.
The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.
Disclosing Your Information
Where applicable, we may disclose your personal information to any member
of our group.
We may also disclose your personal information to third parties:
i. Where we sell any or all of our business and/or our assets to a third
party.
ii. Where we are legally required to disclose your information.
iii. To assist fraud protection and minimise credit risk.
Third Party Links
You mind find links to third party websites on our website. These websites
should have their own privacy policies which you should check. We do not
accept any responsibility or liability for their policies whatsoever as we
have no control over them.
Access To Information
The Data Protection Act 1998 gives you the right to access the information
that we hold about you. Please note that any demand for access may be
subject to payment of a fee of £10 which covers our costs in providing you
with the information requested. Should you wish to receive details that we
hold about you please contact us using the contact details below.
Contacting Us
We welcome any queries, comments or requests you may have regarding this
Privacy Policy. Please do not hesitate to contact us at
info@thevintagebookcompany.com
WEBSITE TERMS AND CONDITIONS for www.thevintagebookcompany.com
These terms and conditions govern your use of our website. Please read the terms in full before you use this Website. If you do not accept these terms, please do not use this Website. Using the Website implies that you accept these terms. We do occasionally update these terms so please refer back to them in the future.
1. SITE ACCESS
1.1 You will be able to access the majority of this Website without having
to register any details with us. However, particular areas of this Website
will only be accessible only if you have registered.
2. USE OF WEBSITE
2.1 You are permitted to use our website for your own purposes and to
print and download material from this Website provided that you do not
modify any content without our consent. Material on this website must not
be republished online or offline without our permission.
2.2 The copyright and other intellectual property rights in all material on this Website are owned by us and must not be reproduced without our prior consent.
2.3 Subject to paragraph 2.1, no part of this Website may be reproduced without our prior written permission.
3. SITE UPTIME
3.1 We take all reasonable steps to ensure that this Website is available
24 hours every day, 365 days per year. However, websites do sometimes
encounter downtime due to server and, other technical issues. Therefore we
will not be liable if this website is unavailable at any time.
3.2 This Website may be temporarily unavailable due to issues such as
system failure, maintenance or repair or for reasons beyond our control.
Where possible we will try to give our visitors advance warning of
maintenance issues but shall not be obliged to do so.
4. LINKS TO AND FROM OTHER WEBSITES
4.1 Any links to third party websites located on this Website are provided
for your convenience only. We have not reviewed each third party website
and have no responsibility for such third party websites or their content.
We do not endorse the third party websites or make representations about
them or any material contained in them. If you choose to access a third
party website linked to from this Website, it is at your own risk.
4.2 If you would like to link to this Website, you may only do so on the
basis that you link to, but do not replicate, any page on this Website, and
subject to the following conditions:
(a) you do not in any way imply that we are endorsing any services or
products unless this has been specifically agreed with us;
(b) you do not misrepresent your relationship with us or present any false
information about us;
(c) you do not link from a website that is not owned by you; and
(d) your website does not contain content that is offensive,
controversial, infringes any intellectual property rights or other rights
of any other person or does not comply in any way with the law in the
United Kingdom.
4.3 If you choose to link to our website in breach of Paragraph 4.2 you
shall fully indemnify us for any loss or damage suffered as a result of
your actions.
5. DISCLAIMER
5.1 We take all reasonable steps to ensure that the information on this
Website is correct. We adhere to professional standards for book listings
as set out on www.ioba.org. However, we do not guarantee the correctness or
completeness of material on this Website. We may make changes to the
material on this Website at any time and without notice. The material on
this Website may be out of date, or on rare occasions incorrect and we make
no commitment to ensure that such material is correct or up to date.
5.2 The material at this Website is provided without any conditions or
warranties of any kind. To the maximum extent permitted by law, we provide
access and use of this website on the basis that we exclude all
representations, warranties and conditions which but for these Terms may
have effect in relation to this Website.
6. GOVERNING JURISDICTION
This Legal Notice shall be governed by and construed in accordance with
English law. Any dispute(s) arising in connection with this Legal Notice
are subject to the exclusive jurisdiction of England and Wales.
7. OUR DETAILS
Our business’s name is: The Vintage Book Company
Our business address is: 9 Norman Avenue, Twickenham. TW1 2LY
Our phone number is 07977 217 413
Our contact details are: info@thevintagebookcompany.com
